Returns & Exchanges
At Prestige, we stand behind the quality of our home furnishings and offer a seamless 30-day return policy to ensure your living space is exactly as you envisioned. If you are not completely satisfied with your purchase, we are here to assist with a straightforward exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original Prestige packaging, ensuring all hardware, assembly instructions, and protective materials are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your box, covering any previous delivery markings.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.